Mostrando entradas con la etiqueta email. Mostrar todas las entradas
Mostrando entradas con la etiqueta email. Mostrar todas las entradas

Writing Emails in English



Electronic mail, most commonly abbreviated email or e-mail, is a method of exchanging digital messages.
An electronic mail message consists of two components, the message header, and the message body, which is the email's content. The message header contains control information, including, minimally, an originator's email adrress and one or more recipient addresses. Usually additional information is added, such as a subject header field.
Emails are a fast way to communicate for business and pleasure. In this post you'll find useful hints and tips to write better emails in English.


Parts of Email
Here are the fields of the Email defined with example texts
Example Subjects
The Subject is more important than the email itself, it should be focused, clear and informative.

Strong Subjects:
  • Invitation to the ABC Conference, Nov 2009
  • Application for Account Manager Position #413 – Jane Smith CV
  • Agenda for the meeting on Monday, 10am
  • Party Invitation for John, Sally and Martin
  • Updates on the building plans
  • Meeting scheduled for Oct 15, Thursday @ 10am
  • Great craft ideas using recyclable materials
Weak Subjects:
  • [blank]
  • Hi, Hello, How are you?
  • First line of the email message
  • Words to avoid: Help, Percent Off, Reminder, Free

Example Greetings:
  • Dear [name],
  • Hi [name],
  • Hi,
  • Hello [name],
  • Hello,
  • To whom it may concern,
Example Opening Sentences
  • Following our phone conversation, I am sending you…
  • Attached please find the documents you requested regarding…
  • In regards to the upcoming pilot program, I have listed below the tasks and deadlines that need to be completed.
  • Further to our last discussion, I would like to bring to your attention the following issues:
  • As we agreed, there will not be …
  • Please reconsider our proposal for …
  • In response to your job post for Marketing Director, please find below a brief overview of my skills. I have also attached my CV for your review.
Example Email Information in Detail: details, information and actions required.
  • Here is the detailed list:
  • In addition to the attached agenda, please click on this link http://www...
  • To register for the online event, please go to...
Example Closing Sentences
  • I look forward to your reply.
  • Thank you for the time you have taken to review my candidacy for the position.
  • Please don’t hesitate to contact me with any questions or concerns you may have.
  • Thank you, in advance, for your time.
  • I await receipt of the information we discussed.
  • Please forward me the exact information.
Example Sign-offs before the Signature: identify yourself, company and contact information.
  • Sincerely,
  • Thank you,
  • Best Regards,
  • Thanks,
Signature
Name
Title, company name
Email
Phone/Fax
Web Address
Click here for more example emails.
  • Job Interview Thank you
  • Job Cover Letter
  • Request For Update on a Pilot
Email Features

There are many features that are included in emails; here I will highlight just a few important ones.
Spelling: Always proofread before sending: spelling, punctuation and grammar. [F7]
Insert: Since emails are filtered here are a few tips regarding attachments and links:
  • Keep file sizes small.
  • ZIP or PDF attachments (exe, jpg, xls, doc are sometimes considered spam).
  • When replying, do not resend attachments again.
  • Use links whenever possible to files that are stored online or in shared folders.
Options: If the email is very important, under options request a read receipt, this way you can ensure the email has arrived at its destination.
Reply to All: Stop and think before hitting reply to all sometimes you may just need to hit reply.

The information in this post has been taken from Wikipedia and Learn English on line

17 January 2018

Basic formal letters

Click on the link below to learn how to write formal letters in English



Click here to see an example of different types of letters with useful expressions (Hacer clic en los enlaces abajo para ver ejemplos de distintas cartas formales con vocubulario y frases útiles)

Writing emails in English




In today's global business world most of communication is done via email. This can be tricky*, as we rely only on words to convey meaning. How to make sure the email is still polite and will have a positive effect on our reader?

Follow these five steps to make sure your emails sound polite and professional.

1.       Start with a greeting
2.       Thank the recipient
3.       Explain the purpose of the email
4.       Add your closing remarks
5.       End with a closing

1. Start with a greeting
Choosing a greeting depends on the relationship you have with the recipient. If you know them (well), you can start with 'Dear Peter' or 'Hi Martha'. If the relationship is more formal use their family name, eg. 'Dear Mr./Mrs./Ms. Fernandez'. If you don't know the name of the recipient write 'Dear Sir, Madam' or 'To who this may concern'.

2. Thank the recipient
To start your email politely and to refer back to previous email contact you might have had, thank the recipient by saying 'Thanks for your email' or, more formally, 'Thank you for sending/replying/etc'. 

3. Explain the purpose of the email
To make sure you won't lose the reader's attention, state the purpose of your email early on. You could use 'I am writing to enquire** about..' or 'I am writing with reference to..'. More informal would be 'I'm writing about/regarding..' Remember that most people receive a lot of emails every day and therefore want to find out quickly why they have received it and what the sender wants them to do.

4. Add your closing remarks
It's polite in English to close your email with a nice remark. You could say ' Thank you for your consideration/coorperation'. Or 'In case you have any questions/concerns, please don't hesitate to contact me'. Another one is ' I look forward to hearing from you/receiving your reply'.

5. End with a closing
Closing the email depends on how you have opened it. In case you know the recipient and your relationship is informal, you could say 'Best (regards)', 'Thanks' or 'Cheers'. If your relationship is more formal use 'Yours sincerely' when you know the recipient's name and 'Yours faithfully' when you don't.

Finally, before you hit send, make sure there are no spelling mistakes in your email and have attached any files you want to send. 

Glossary
*tricky - difficult /ˈtrɪk.i/ 
** enquire - ask about /ɪnˈkwaɪər/

Kirsten

Useful Phrases when Writing an Informal Letter/Email


Here is a list of useful phrases to use when writing an informal letter or email:

Beginning


Dear (first name),
Hello (first name),
Hi (first name),
Hey (first name)


How are you?
How’re things?
How’s it going?
Hope you’re well!


Previous Contact


Thanks for your letter / email / card / text….


Sorry I haven’t written for a while, I’ve been really busy…
Sorry for the late reply…
I haven’t heard from you in a while, I hope you’re ok.


Referring to Good News


I was so happy to hear about…
Glad to hear that...


Referring to Bad News


Sorry to hear about…
My thoughts are with you at this difficult time


Apologies


I’m writing to say sorry for…
Sorry I couldn’t make it to your party/wedding/christening, as…
I’m writing to apologise for…
Thank you for the invite, but I can’t make it to ____________ , because…


Giving Good News


I’m writing to tell you that….
I have some good news…
You will never guess, but…
I have something to tell you....
Just to let you know that…


Giving Bad News


Unfortunately, I have bad news…
I have something important to tell you…
I’m writing to let you know that…
Something terrible has happened…


Attachments


(For a letter)


I have enclosed…
Here is the… you wanted.
I thought you would like to see a picture of ______, so I have sent one with this letter.


(For an email)


Please find attached
To this email I have attached a photo of ______ for you to see.


Invitations


Would you like to…
I have been thinking it would be lovely if we could…
Are you free this weekend/next week/next Monday/this month…
I was thinking it would be nice if we planned to do something together soon. Are you free on…
Do you have any free weekends coming up where we can see each other?
Do you want to come to the cinema with me on Friday?
I’ve just moved house, do you want to come and stay with me soon?
I’m having a party on ________, can you make it?
Are you free on Saturday?
I was wondering if you wanted to go for a meal soon/at the weekend/next week?

Saying Thank You


Thank you so much for the thoughtful present, I love it!
I’m writing to say thank you for inviting me to your party.
Thank you for letting me stay with you for a few days.
Thank you for making my stay at your house an enjoyable and comfortable one.
Thank you for the card, it was really thoughtful of you.


Good Luck


Sending you lots of good luck for your driving test/exam/your interview/your new job
Wishing you the best of luck for…
Good luck for _________, I know you will do brilliantly!

Congratulations


Congratulations on passing your driving test / passing your exam / getting the job / the arrival of your baby boy/girl
I am so proud of you for ___________, congratulations!
Congrats on…
Well done for…


Asking for Advice/Help


I was wondering if you could help me with something, I need…
Could you help me with…
I really need your help / advice with something…
Can you do me a favour please? I need…
I would be so grateful if you could help me…


Giving Advice


If I were you, I would…
You should really…
Make sure you…
I really think you should...

Making a Recommendation


I went to an amazing restaurant / bar / city / place … You would love it there.
When I went on holiday to ________ , I really enjoyed ________. You should go there too!
Make sure you visit _________
I think you would really like __________
I saw a really good film at the weekend and I thought you would enjoy it, it’s called _________


Ending the Letter


Hope to hear from you soon!
Write soon!
Give my love to…
Say hello to your mum for me!
Pass my love on to your family from me.
Take care.
Look after yourself.
Thanks again for...

Signing Off


Lots of love,
All my love,
Love,
Love from,
Best wishes,
All the best,
Bye for now,
Speak soon,


Now just don’t forget to sign your name!

- Amy